Altitude IT - Business Support Pricing

Altitude IT can provide your business with solutions to all its IT support needs, at a very reasonable price. We specialise in Windows Small Business Server environments, but can help you no matter how large or small your business is.

Business service fees:

Weekdays (9am - 6pm): $135.00 per hour

After hours and Saturdays: $195.00 per hour*

Sundays and Public Holidays: $250.00 per hour*

* All jobs are charged at half-hour increments

Non-urgent jobs that can be booked with 48 hours notice receive a discount rate of $120 per hour. To benefit from this rate, please request it when booking.

A callout fee is charged on all jobs where travel is required. The fee depends on the distance travelled from our office (located in Artarmon).

Callout Fees:

Zone 1: $45.00

Zone 2: $60.00

Zone 3: $75.00

Although we can fix problems at our workshop, we usually find issues are more easily solved in the environment in which they occur.

To find out what zone you are located in, you can check here or call our office.

Unfortunately, unless pre-arranged, Altitude IT does not perform jobs outside Sydney.

Phone Rates

Phones support is charged at normal service rates. Any problems requiring less than 15mins support are not charged.