Altitude IT - Support

Altitude IT provides friendly expert support for homes and business.

We can help you with any problems you may encounter. If you need help, give us a call - we're more than happy to chat about your problem on the phone and help provide a solution.

Are you a Business User or a Home User?


	^ Comprehensive setup & maintenance of corporate networks, security, and IT infrastructure ^ Server installations and maintenance ^ Backup solutions - on-site and off-site ^ Advice on equipment, software, upgrading or any IT-related issues ^ Broadband connections, domain, hosting, website and email setup ^ Installation of PCs, peripherals and software ^ Troubleshooting and repair of all PC, hardware and network-related problems ^ Comprehensive Virus Protection and removal ^ Adware & spyware removal ^ Wired & wireless networking ^ Home office set up ^ Remote access & VPN’s ^ Ongoing maintenance contracts, so you can outsource all your IT needs.

Pricing*
Business	Weekdays	$135 / hr
	After Hrs / Sat	$195 / hr
	Sun	$250 / hr
	After hours and weekends by appointment only

Home	Weekdays	$95 / hr
	After Hrs / Sat	$145 / hr
	Sun	$190 / hr
	After hrs and weekends by appointment only

Discount	Business	$120 / hr
	Home	$85 / hr
	Jobs booked 48 hrs or more in advance. Weekdays only

Call Out	Zone 1	$45
	Zone 2	$60
	Zone 3	$75

* All work charged in 30 min increments * Remote access charged at same rate as onsite work, excluding callout fees * All jobs outside Zone 3 are charged at normal rates from the time the technician leaves our office in Artarmon. No extra callout fee is charged