Altitude IT A.B.N 70 735 255 041 www.altitudeit.com.au email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Phone: 1300 889 599 Fax: (02) 9012 0256 Address: P.O Box 165, Crows Nest, NSW, 1585

ABN: 70 735 255 041

PRIVACY POLICY

The protection of your personal information is important to us. The following document outlines Altitude It’s

privacy policy and how it affects you. To protect your privacy you can visit our website at any time without

identifying or revealing any information about yourself. This privacy policy is intended to comply with the

Privacy Act, 1998.

Your Personal Information

• Altitude IT will not collect any information about you without your consent. However, when you place an order

with us, use our website (by registering or logging on), or our services, you may be requested to supply us

with the following types of personal information relating to you or your company: your name, your company

name, e-mail address, mailing address, delivery address, special delivery instructions, phone number, details of

your technology systems, account number etc. Collecting this information ensures that you receive the most

appropriate service.

• Altitude IT will only share this information with third parties where it is absolutely necessary for processing

your order; for example, credit approval with your financial institution, processing payments, or giving your

delivery details to the shipping company that delivers your order.

• Other types of information may be used for marketing purposes by Altitude IT only, for example feedback on

our services, technology developments and updates and promotion of our products. If at any time you do not

wish to receive communications from Altitude IT, please call us on 1300 889 599 and we will arrange this for

you.

• At times Altitude IT may employ a third party contractor to perform services on our behalf. In these cases,

your personal information will only be passed on to the said third party contractor, if we receive your verbal

consent.

• Except where required by law, we will only disclose information in the above-mentioned circumstances. We do

not sell, trade, barter, rent or use your personal information in any unauthorised way. At no time will we give

access to your details to any other organisation.

• Our site contains links to other sites. Altitude IT is not responsible for the privacy practices or the content of

other websites.

• To make the use of our web site and services as convenient as possible, we use cookies. A cookie is a small

amount of information sent from a web server to your computer. We use cookies when someone logs into our

site, to maintain that log in and to retain log in information. If you do not wish to receive any cookies, you may

set your browser to refuse cookies. This may however mean you will not be able to use our online services.

Please note that we do not use cookies to track your internet activity before or after you leave our site. No

other company has access to our cookies.

Storage and Security of Your Information

• If at any time you would like to know what information we hold about you, please e-mail us on

This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will provide you with this. If you wish to have any information we hold about

you deleted, we will take all reasonable and legal steps to delete it.

• Altitude IT uses security software and hardware to ensure that unauthorised users are unable to access your

information. While we strive to protect your information through all reasonable endeavours, we cannot ensure

the security of the information you transmit to us, so we urge you to take every precaution to protect your

personal data when you are on the internet.

• Where it has been agreed with our clients, Altitude IT may have both remote and/or onsite access to your

computer systems. Altitude IT ensures that this access is only used for the purposes of servicing your systems

when required, and will not be accessed at any other time.

Changes to Our Policy

• As Altitude IT is a dynamic company we will continually be evolving our products and services for our

customers. As a result of this, this privacy policy may be subject to change. If we amend this policy we will

notify our customers by placing an updated version of this policy on this website.

• If you have any questions, suggestions or concerns regarding your privacy, or your personal information held

by Altitude IT, please do not hesitate to e-mail us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us on 1300 889 599.